HUMENS IVA — Intelligent Virtual Agent

A virtual agent your compliance team can trust.

HUMENS IVA handles voice and communications the governed way: every actor is authenticated, every decision is reasoned over provenance-grounded evidence, and every interaction produces an audit-ready record under a Chief Human Operator (CHO). Automation your auditors can read back — not a black box.

Request a demo Or call (844) HUMENS-1

Why IVA is different

Governed by design, not bolted on.

Authenticated actors

Zero-trust identity on every caller and agent action — never assume the other end.

Provenance-grounded

Reasoning is grounded in labeled, source-of-truth domain records — answers you can trace.

Human oversight (CHO)

High-risk actions route to a Chief Human Operator before they become permanent.

Audit-ready evidence

Every interaction emits a HUMENS Canonical Schema (HCS) evidence record — binders your regulators accept.

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See governed voice automation in action

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